Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that Hoggs of Fife products follow a different delivery timeframe, as explained below.

Hoggs of Fife Products

We stock a selection of Hoggs of Fife items in the shop, but not the full range. Any Hoggs of Fife product that isn't in stock is ordered from Hoggs of Fife, delivered to our shop, and then sent on to you. Because of this extra step, Hoggs of Fife delivery is usually 7 to 14 working days. This applies regardless of the shipping option selected at checkout, and the delivery times in the tables below do not apply to these items.

If your order contains both Hoggs of Fife products and other items, your order will usually be shipped together once the Hoggs of Fife products have arrived with us. If you would like any items sooner, please contact Stephen via the website chat, by phone during shop opening hours, or by email at stephensmyth44@gmail.com, quoting your order number.

UK Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping throughout the United Kingdom of Great Britain & Northern Ireland.

Delivery times above are for items we hold in stock. Hoggs of Fife products are delivered within 7 to 14 working days, as explained above.

International Shipping

For international orders containing Hoggs of Fife products, please allow an additional 7 to 14 working days before your order is dispatched.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Smyth's Country Sports is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery times from receiving your shipping confirmation email, please contact us at stephensmyth44@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

You can read the full return policy here.

In the event that your order arrives damaged in any way, please email us as soon as possible at stephensmyth44@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at stephensmyth44@gmail.com.