Customer Testimonials

Smyths Country Sports has been selling Barbour jackets and other products in the UK & Ireland for over 40 years, online for 15 years, and we have had MANY kind comments from happy customers over that time including over 4,458 positive feedback messages on eBay. We've just realised the importance of these testimonials for new customers (call us slow learners!) and have started to collate them here for easy reference. Unfortunately we have lost many such quotes over the years - we just thought great service was normal...


 
Click the "Reviews" tab on the right to see more customer reviews




48. Many thanks for the speedy delivery of the Barbour coat which arrived this morning. Highly impressed by the service. Would love to leave a positive comment on Google plus but I'm afraid it's not allowing me. Keep up the good work and I wish your firm every success - you deserve it!
John Proctor 02-Dec-2014
 
47. Many thanks for the speedy delivery of the Barbour coat which arrived this morning. Highly impressed by the service. Would love to leave a positive comment on Google plus but I'm afraid it's not allowing me. Keep up the good work and I wish your firm every success - you deserve it!
John Proctor 02-Dec-2014
 
46. The bag has arrived and it is perfect! Thank you.
Brid Jordan 02-Dec-2014
 
45. I ordered a Jack Murphy trapper hat from you on Sunday. It was dispatched immediately and I received it on Tuesday. Couldn't have asked for better or faster service. Wish all online retailers dealt so quickly with orders.
Alison Davidson 27-Nov-2014
 
44. Received jacket 9:30 am perfect fit, what great service !! I will be recommending your company to all my friends and associates. Thank you once again.
Terry Franklin 25-Nov-2014
 
43. Thanks for the Barbour bag. It is ideal. It arrived here in Cornwall at 10.30am today about 20hrs after ordering it. Excellent service. Many thanks. Best wishes for your business over in Coleraine.
Mark Platt 22-Nov-2014
 
42. Just a quick email to let you know the travel bag arrived this morning and I’m very pleased with it and your excellent service. Best Wishes to you and everyone at Smyths.
Lois Johnson 13-Nov-2014
 
41. The bag I ordered was £40 cheaper with you than I could find elsewhere; this made me slightly nervous, so I checked for any reviews online, and you had some glowing ones! I had no cause for concern - the bag arrived in super quick time and is perfect.
Julia Cox 12-Nov-2014
 
40. Thank you very much indeed for sending me my lovely new Barbour bag, so promptly – and for the very thoughtful note. I’m originally from Toomebridge, and will certainly recommend Smyths to friends and family on both sides of the water!
Judith Duffin 11-Nov-2014
 
39. Hi Stephen, just a line to let you know that I received your delivery on Saturday morning. Perfect, just what the doctor ordered. Great service, thanks very much.
Gary Chapman 10-Nov-2014
 
38. Many thanks for your amazingly fast response - the bag arrived the next day!
Christine Crane (Parker) 07-Jan-2014
 
37. Hi Stephen, the parcel arrived this morning and I just wanted to say a big thank you for forwarding so quickly, the bag looks great and is just what I wanted. A happy New Year to you and best wishes for 2014.
Michael Jagger 03-Jan-2014
 
36. Sorry for the delay, Just wanted to say a big thank you for your great service before Christmas. I received the barbour weekend bag the following day after speaking with you, which was fantastic! The bag itself is great and my wife loved the present, I'm tempted to get myself one now!
Tim Roberts 02-Jan-2014
 
35. Hi Stephen Just to let you know the bushman Barbour arrived yesterday and Sam is really happy with it thanks... Thank you for the money for the postage it was very generous of you. Thanks for your excellent personal service even though you made a mistake you were very prompt and honest in your approach and this is much appreciated. We will certainly recommend your website to our family and friends you need to try and get your web address higher on the google search as it did take me a while to find you. Thanks again and have a lovely new year. Judith
Judith Jones 28-Dec-2013
 
34. Hi Stephen hope you can spare a second from the packing and posting for me to thank you so much for my Barbour bag, ordered at 3-30pm yesterday (5 days before Xmas!!!) and on my doorstep in Northumberland at 11-00am this morning. Fantastic service and a friendly note included. Love the bag, too. Best Christmas wishes to you and yours, Derek.
Derek Page 20-Dec-2013
 
33. Stephen. Thanks for the speedy delivery, I received my order. Merry Xmas.
Andy Heron 18-Dec-2013
 
32. Stephen thanks for staying open sunday for us 2 get 2 u from Castlederg for 2 buy a barbor coat for our girl for xmas many thanks an thanks for the great deal u gave us on it MANY THANKS
Victor Kitson 15-Dec-2013
 
31. Stephen, Many thanks for your prompt attention to my recent order. It came this morning directly into Xray Dept [at hospital].
Adele E 13-Dec-2013
 
30. Bought my husband a lovely coat from you as a surprise for Christmas, it's arrived super fast and is excellent. There's so many false barbour sites on the internet It was great to deal with such a professional company I felt I could trust - thanks again and merry Christmas
Elaine Crosby 13-Dec-2013
 
29. Stephen, Just wanted to let you know the jacket fits perfectly. I love the tailored look. I have two other Barbour jackets, but this is by far my favorite! Wanted to let you know how much I appreciated your wonderful customer service! Thanks again and Merry Christmas, Luke
Luke Gniazdowski 11-Dec-2013
 
28. Just a quick thank you for my lovely Barbour Jacket! Greeted on the phone by a lovely, friendly gentleman which makes all the difference! I was extremely impressed with the quick service, taking one day to arrive from Ireland to Wales! Lovely personal touch with a little note included. Will be recommending this shop to everyone in Wales!
Alice Jones 03-Dec-2013
 
27. Thank you so much for the quick response to my order. I am very pleased with the goods.
Dianne Hullah 02-Dec-2013
 
26. I was so impressed with my purchase of a Barbour cartridge bag. It was £20 cheaper than anywhere else online. It arrived the day after I had ordered it. It was exactly what I had ordered. What more could you ask from an online shopping service? I will shop here again without any question. Thank you Stephen for you prompt and professional service and I loved your little note tucked inside the package.
Bridget 01-Dec-2013
 
25. Many thanks indeed for an excellent quick dispatch. I couldn't believe how fast the goods arrived. It was less than 24 hours. The Jack Murphy Ladies Cotswold is just what I want and fits well.
Pat Tidy 30-Nov-2013
 
24. Visit Ireland on a regular basis, and have done so for 28 years and never leave without visiting Smyth's... a great store, and there are few like this around nowadays, friendly and honest... quality with a smile. Keep up the good work.
Jack Muldoon 29-Nov-2013
 
23. Received bag this morning. You certainly get a move on! Richard will love it. I haven't told him it has arrived. He will probably start worrying in a couple of days!!! Hope you have a good Christmas.
Alison 28-Nov-2013
 
22. Just a thanks for the excellent service that I have received; it is a very pleasant change - i received next day delivery and speedy email responses; most importantly the jacket looks great.
Adam Goddard 28-Nov-2013
 
21. Just to thank you for your fast delivery( next day) and your very personal service which I am not used to on internet purchases. The bag is pure quality. Look forward to purchasing from you again given the service and very competitive prices
William Campbell 26-Nov-2013
 
20. Brilliant shopping and advice on both fishing and shooting. Great range of Barbour. Looking forward to my Christmas Visit!
Peter Chambers (Silver Medalist, rowing, London Olympics 2012) 25-Nov-2013
 
19. Smyth Country Sports is undoubtedly the best place that I know of to purchase Barbour clothing. As a regular customer I am always impressed by Stephen Smyth's friendly approach, product knowledge, range of stock and good value for money. I thoroughly recommend this business.
Alan Morrow 24-Nov-2013
 
18. Been going to this shop with my dad for years and i will continue to do so. Excellent place to buy from with great service, fast delivery on all items ordered and Steve the owner, is one of the few left in the country who actually cares for his customers, and is willing to spend time getting to know them and look after their needs. Thank you Steve for your excellent service and help."
Matthew Fitzsimons 20-Nov-2013
 
17. Stephen is always courteous and knowledgeable about his superior product and has a welcoming smile no matter how many times you want to spend money with him."
Andrew Mason 20-Nov-2013
 
16. Smyths is an excellent family run business that offers a unique shopping experience and a superb range at very competitive prices."
Andy Dane 20-Nov-2013
 
15. I would like to thank the owner steve for all his help today with my purchases, he was an absolute pleasure to deal with, this was my first time at the shop but i can definitely ensure you that it will not be my last as it is now my number 1 go-to shop to find what i am looking for, many thanks again steve."
Tina Wray 19-Nov-2013
 
14. Quite simply outstanding service from the proprietor Stephen Smyth. On our 1st visit He made us feel that we were his most important clients and to this day that has not changed, he takes time to get to know his customers and his knowledge and enthusiasm about his products is infectious. If you want outstanding service coupled with a quality product, at value for money then this is, without exception, the place to go. Coleraine should be very proud to have someone like Stephen flying it's flag. Thank you :)"
Maja Johnston 19-Nov-2013
 
13. Great layout and superb selection - Barbour shopping at it's very best. I found all I needed, for both function and fashion, added to by Stephen and his usual craic. Great to see a unique and local long-standing family business doing well in these difficult economic times and when most main streets all look the same."
Norman Murray 19-Nov-2013
 
12. "Another great shopping experience at Smyths! Great range of Barbour and Jack Murphy alongside many other products. Excellent service and value for money are the key elements of a visit to this exceptional family run business."
Gillian Chambers 19-Nov-2013
 
11. "Can't rate this shop enough, Steve was the best person to deal with when i was looking for some shooting gear for my husband. A genuine man with a natural interest in what his customers need and want, and a willingness to help them get it at a very keen price."
Jenny Clarke 19-Nov-2013
 
10. "Smyth's Country Sports is without question one of the best shops to buy from. Steve the owner is both helpful and willing to go the extra mile for his customers. A decent guy who carries on the shops excellent service in his fathers footsteps. Number one shop for all shooting and fishing needs. Have found items here that i couldn't even find online. Many thanks Steve for all your help in tracking down the items we needed for all our clubs. Will always call you 1st when we need anything."
Stevie Fitzsimons 19-Nov-2013
 
9. "Absolutely the best online shopping experience I've had! ... Mr. Smyth managed to exceed my expectations by answering my change right away and giving me the fastest shipping I've ever had from the UK. Thank you for your outstanding customer service and the lovely personalized note that I recieved alongside my package. I look forward to buying more Barbour items from your store and maybe one day in person! Many thanks."
Christina Gordon 13-Nov-2013
 
8. "People rarely write about good experiences or great service they've received but I felt I had to put 'fingers to keyboard' because I cannot remember the last time I had received such great service!  The friendliness of the communication, speed and efficiency of my online order was truly impressive.  I will be using you again and telling my friends!"
A Noble 08-Nov-2013
 
7. "I wanted to write to you to say how impressed I am with the service you provide. I ordered my Barbour cartridge bag, (which is lovely by the way), late Tuesday afternoon and it arrived at 8.30am the next morning, what service! The handwritten note was also much appreciated. Thanks again."
Jo Watson 31-Oct-2013
 
6. "Visited Smyth's Country Sports on Wednesday on recommendation from a friend. Glad I did. This has the be the friendliest shop in Ireland. Very good range and the service was exceptional. They even offered to send me anything from Barbour that wasn't in stock from their website smythscountrysports.co.uk"
Darryl Collins 31-Oct-2013
 
5. "Excellent shop and service! Very helpful and knowledgeable so my wife and I will be back for more Barbour and Jack Murphy."
Peter Jones 28/10/2013
 
4. "Brilliant # Barbour shop and Mr. Smyth is a perfect gentleman. Not only was I given excellent friendly advice but also a lovely cup of coffee. And some very funny stories were exchanged. I will be back in the shop again and again!"
Dr. Bilal Momani 15/10/2013
 
3."Very friendly, helpful & knowledgeable owner. Fast delivery for my online order. Highly recommended - wish more shops were still like this!
Jim Burke 08/08/2013
 
2. "Stephen is not only an expert on Barbour but he''s great fun and really enjoys his work. We love this kind of friendly, family business with such brilliant ,careful, service. Smyths huge stocks of Barbour are really well displayed, and the man has patience . I wouldn''t shop for Barbour anywhere else."
Michael Razlog 01/04/2013
 
1. "An excellent and friendly service. The best Barbour clothing shop in Ireland. I will be back again and again. Lovely atmosphere and they know everything about Barbour including their Barbour Jackets and Barbour Accessories."
John Preston 08-Dec-2012