Barbour customer review from England

Hello Stephen,

Thanks for your email. I have merely had a change of mind on the purchase of the handbag. I don’t really need a new bag in truth but liked the styling on this Barbour handbag, typical woman I suppose (if I can say that these days!).

I must just say whilst writing, how impressed I was with your great customer service. I was the lady who called you to ask about your returns policy. You made me smile with your charm, warmth and not least, excellent customer service policy.

Thank you once again. I will certainly visit your site again as yours had the best price for the handbag.

Very best wishes,


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